Frequently asked questions

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Getting started

Is it free to join?

Yes. Creating a profile, browsing matches and sending up to 5 interests a month is free. Paid memberships add unlimited interests, messaging, full profile details, contact details and more.

Can I create a profile for my son, daughter or sibling?

Yes. Choose who the profile is for on the first step of sign-up. Please make sure they know about the profile and are happy for it to be created.

Why do I need to verify my email?

Verification helps keep out fake accounts. Click the link we email you after sign-up. If it hasn't arrived, check your spam folder or request a new link on the "Check your email" page.

Who can join?

Anyone aged 18 or over living in the UK who is looking for a serious, marriage-minded relationship. The site is designed for the Hindu community, including Jain and Sikh families.

Matches & interests

How does "Express interest" work?

Sending an interest lets someone know you'd like to connect. If they accept, you become connected — you can then message each other (on a paid plan) and paid members can see each other's contact details.

What happens if they decline?

Nothing awkward — the interest is simply marked as declined and you won't be able to send another to the same person.

What is the shortlist?

A private list of profiles you like. Tap the ♡ on any profile. Nobody else can see your shortlist.

Can I see who viewed my profile?

Everyone sees how many views they've had. Paid members can see exactly who viewed them.

Membership & payments

What do the plans cost?

Silver is £49 for 3 months, Gold is £149 for 6 months and Elite is £249 for 12 months.

Will my membership renew automatically?

No. Memberships are a one-off payment and do not renew. We'll remind you on your dashboard when your plan is close to ending. If you renew early, the new period is added on top of your remaining time.

How do I pay?

Securely through PayPal, using a debit/credit card or your PayPal balance. Card details are never entered on our site.

Can I get a refund?

Please see our Terms & Conditions. If something has gone wrong with a payment, contact us with your PayPal reference and we'll help.

Privacy & safety

Who can see my profile?

Only registered, email-verified members who are logged in. Your profile is not visible to search engines or the public.

Who can see my phone number and email?

Only paid members you are connected with (an interest has been accepted). They are never shown publicly.

How do I report someone?

Use "Report this profile" on their profile page. Reports are confidential and reviewed by our team.

How do I delete my account?

Go to My Account → Settings → Delete account. This permanently removes your profile, photos, interests and messages.