Privacy Policy

This policy explains what personal information Apna Matrimonial ("we", "us") collects, why, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, contact us.

1. Information we collect

• Account details: name, email address, mobile number, password (stored only as a secure hash).
• Profile details: who the profile is for, gender, date of birth, height, city, immigration status, religion, mother tongue, community, gotra, rashi/nakshatra, manglik status, diet, profession, education, "about me" text and photos.
• Activity: interests sent and received, shortlists, messages between connected members, profile views, reports you make, and log-in times.
• Payments: plan purchased, amount, date and PayPal reference. Card and bank details are handled by PayPal — we never see or store them.
• Technical: IP address and basic logs used for security and to prevent abuse.

2. Special category information

Some profile details — such as religion, community/caste and photos — can reveal sensitive information. You choose to provide these details so that other members can find a compatible match, and you give your explicit consent when you add them. You can edit or remove optional details at any time from My Account → Edit Profile.

3. How we use your information

• To create and run your account and show your profile to other logged-in members (contract).
• To let you send interests and messages, and to notify you by email about activity on your account (contract).
• To process membership payments and keep financial records (contract and legal obligation).
• To keep members safe — verifying emails, investigating reports and preventing fraud or misuse (legitimate interests).

We do not sell your data and we do not use it for third-party advertising.

4. Who can see your information

• Your profile is visible only to registered, email-verified members who are logged in.
• Free members see your first name and surname initial; some details are shown only to paid members.
• Your phone number and email are shown only to paid members you are connected with.
• Our service providers process data on our behalf: our web host (Hostinger), email delivery and PayPal for payments.
• We may disclose information where required by law or to protect someone's safety.

5. How long we keep it

We keep your information while your account is open. When you delete your account, your profile, photos, interests, shortlists and messages are deleted. Payment records may be kept for up to 6 years for accounting purposes. Security logs are kept for a limited period.

6. Your rights

You have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. Most of this you can do yourself in My Account; for anything else, contact us. You can also complain to the Information Commissioner's Office (ico.org.uk).

7. Security

Passwords are hashed, connections are encrypted (HTTPS), and photo location data is removed on upload. No system is completely secure, so please use a strong, unique password and never share it.

8. Age

Apna Matrimonial is only for people aged 18 and over. We delete profiles we discover belong to anyone younger.

9. Cookies

See our Cookie Policy.

10. Changes

We may update this policy. The "last updated" date shows when it last changed; significant changes will be highlighted on the site.