Staying safe

Most members are genuine and looking for the same thing you are. These simple habits help keep it that way.

1

Never send money

No genuine match will ask you for money, gifts, bank details or help with "visa fees", "customs charges" or emergencies — however convincing the story. Report anyone who asks.

2

Keep personal details private at first

Don't share your home address, workplace, financial information or ID documents until you have met and trust the person and their family.

3

Talk on the site first

Use Apna Matrimonial messaging until you feel comfortable. Be wary of anyone who pushes to move to WhatsApp or other apps very quickly.

4

Check they are who they say

A video call before meeting is a good idea. Ask about family, community and work, and see if the answers are consistent with their profile.

5

Meet in public, and tell someone

For a first meeting choose a busy public place, arrange your own transport, and let a family member or friend know where you are going and when.

6

Involve your family

Many families like to be involved early. Their instincts and questions are a valuable safeguard.

7

Trust your instincts

If something feels wrong — pressure, inconsistent stories, refusal to video call — slow down or stop contact.

8

Report and block concerns

Use "Report this profile" on any profile. Our team reviews every report. If you are in immediate danger, call 999.

Useful UK contacts

  • Emergency: 999  ·  Non-emergency police: 101
  • Report fraud or a romance scam: Report Fraud (formerly Action Fraud) — 0300 123 2040 · reportfraud.police.uk
  • Forced marriage: Forced Marriage Unit — 020 7008 0151